Edit the Paid Amount of an Invoice
In some situations, you may need to manually adjust the paid amount of an invoice in Billabex: correcting an error, recording an off-platform payment, offsetting, batch transfer, etc. This allows the AI agent to automatically adjust its follow-ups to the actual balance.
You can edit the paid amount directly from the invoice page.
Steps:
1. Access the invoice from:
- the Invoices module (global view), or
- the Accounts > Invoices tab (filtered view)
2. Click the Options button at the top right of the invoice page
3. Select Edit paid amount
4. In the dialog, enter:
- The amount paid
- Click Add
What updates automatically:
- The total paid amount
- The remaining balance due
- The payment status (Unpaid, Partially paid, Paid, Overpaid)
- The invoice status (Issued, Overdue, Paid)
Once updated, the AI agent immediately takes the change into account to adjust its next actions (pause, rescheduling, early closure...).